Customer Experience Archives

Building a Great Customer Experience for Today’s Digital Business Starts With People and Leads to Better Outcomes

Posted by GM, Digital Solutions
On August 6, 2020
Customer Experience, Digital Business, Digital Transformation

Digital Business starts with people, and it follows with developing the right engagement that delivers a delightful experience, in order for the desired business outcome to be reached.

Online Dating Platform Scales to Millions of Users

Posted by Marketing Daitan
On November 19, 2019
Analytics, Architecture, Customer Experience, SaaS, Scalability

The project objective was to build an online dating and matchmaking mobile and online platform that scales to millions of globally distributed users.

An AI-Powered Customer Experience Requires Breaking Down Data Silos

Posted by Marketing Daitan
On September 6, 2018
AI, Architecture, Customer Experience, Data

BLOG - Today’s consumer expectations cannot be ignored. A customer calling a company on their mobile phone, texting via a message window, or emailing to a support system, expects that company to know instantly who they are without asking

How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

Posted by Marketing Daitan
On August 11, 2018
AI, Customer Experience, Digital Transformation, Machine Learning

We hear a great deal about customer-centricity and integrating the customers’ journey at all touch points in order to optimize the customer experience. Considering how customer demands continue to evolve, what does it take for brands to produce a high quality, continuous experience?

How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

Posted by Marketing Daitan
On August 6, 2018
AI, Chatbot, Customer Experience, Machine Learning

An AI-Powered Customer Experience Requires Breaking Down Data Silos

Posted by Marketing Daitan
On June 11, 2018
AI, Customer Experience, Data

Today’s consumer expectations cannot be ignored. Gartner predicted that by 2020 customers will manage 85% of their relationship with an enterprise without interacting with a human. The convergence of data, devices and technologies like Artificial Intelligence are making the vision a plausible outcome for businesses pursuing Digital Transformation.

Consumer Payments Service

Posted by Wilker Amorim
On January 8, 2018
Customer Experience, Customer Loyalty, Financial Services, Payments

According to a recent report by the International Council of Shopping Centers, 82% of Americans are loyal to brands and 84% are loyal to specific retailers.

Building a Great Customer Experience for Today’s Digital Business Starts With People and Leads to Better Outcomes

Online Dating Platform Scales to Millions of Users

An AI-Powered Customer Experience Requires Breaking Down Data Silos

How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

An AI-Powered Customer Experience Requires Breaking Down Data Silos

Consumer Payments Service

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